Trabajo b2b customer support en Santiago

En Vambe seguimos creciendo Buscamos a nuestra próxima incorporación para el equipo de Customer Support, un rol clave para acompañar a nuestros clientes una vez que terminan su proceso de onboarding y comienzan a operar con nuestra plataforma. Serás el primer punto de contacto cuando necesiten apoyo y tu misión será asegurar que cada interacción sea rápida, clara y de alto impacto. Queremos a...

The Job in a Nutshell We're looking for positive, service-minded Customer Support Specialists to be the friendly face of our company for users from Chile, Peru, Europe, and Canada. This role is based in our Santiago office, where most of the work happens on site as part of our local team. As the first point of contact for our customers, you'll provide timely, accurate, and empathetic support,...

Jumpseller is an e-commerce platform for fast-growing businesses. We focus on making online commerce easier so that companies can concentrate on what they do best: selling their products. Today, merchants use our platform to manage every aspect of their online business—from products and orders to shipping and customers—selling through an online store, chat, mobile, integrated marketplaces, and...

En Tinet buscamos un(a) Product Customer Support que combine su experiencia técnica con una visión de mejora continua. Tu misión será asegurar que cada usuario de nuestro producto de IA tenga una experiencia fluida, resolviendo incidentes y optimizando el soporte mediante automatización, documentación y eficiencia. Principales funciones: - Gestionar la comunicación directa con clientes...

Una empresa tecnológica en Santiago busca un(a) Customer Success Manager para gestionar relaciones con clientes empresariales. Este rol es clave para asegurar la adopción y crecimiento de cuentas B2B, monitoreando el uso del sistema y detectando oportunidades de mejora. Se busca a alguien con un año de experiencia en Customer Success y habilidades analíticas. Ofrecemos 40 horas semanales, 25 días...

Job description Jumpseller is an e-commerce platform for fast-growing businesses. We focus on making online commerce easier so that companies can concentrate on what they do best: selling their products. Today, merchants use our platform to manage every aspect of their online business—from products and orders to shipping and customers—selling through an online store, chat, mobile, integrated...

About Motion Motion is building the first end-to-end agentic work suite for everyday businesses. Unlike point solutions or bolt-on tools, Motion was built from the ground up with AI agents at the core. Our platform already powers project management, documents, sheets, calendars, meetings, knowledge, and communication — and now we're layering in AI Employees that can autonomously execute work...

Responsibilities : Responsible for all aspects of the operations of a managed services contract. Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Manage the Customer P&L, contract amendments, identify and deliver continuous improvement ideas and...

We are seeking a motivated Customer Support Specialist to join our team. In this role, you will support customers using our Telecom software solutions, ensuring a seamless user experience and providing timely, high-quality assistance and support. Location - Santiago, Chile *** CV in English is mandatory, as it is the official language of the HORISEN group. *** CV in Spanish will NOT be taken...

G'day We are ServiceRocket , a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer. Twenty years on and counting, we've got your back. Why is ServiceRocket the place for you -...

Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading SaaS, software, or...

We’re Hiring: Remote Spanish Bilingual Customer Support Representative Do you love helping people and making their day just a little brighter? Are you fluent in Spanish and English and comfortable navigating a fast-paced, digital-first environment? If you’re ready to combine empathy, clear communication, and problem-solving skills to support customers around the world, we’d love to hear from...

A leading tech company is seeking a Customer Success Specialist to join their remote team in LATAM. This role focuses on optimizing customer retention, enhancing onboarding processes, and driving renewals within a B2B SaaS environment. The ideal candidate has proven success in managing key accounts, advanced English proficiency, and a deep understanding of SaaS retention strategies. Join us to...

En Cabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes. Ciudades en las que sus calles estén pensadas por y para las personas, y no para los coches. Productos y servicios que, mediante alternativas de movilidad sostenibles y eficientes, generen valor económico,...

Una empresa de tecnología financiera busca un/a Customer Success Manager en Santiago, Chile. La persona será responsable de gestionar relaciones con clientes estratégicos, anticipar necesidades y asegurar un uso eficiente de la plataforma. Se requieren más de 5 años de experiencia en Customer Success y un conocimiento sólido de la industria financiera. Esta posición ofrece 20 días de tiempo...

A customer support organization is seeking a Remote Spanish Bilingual Customer Support Representative in Santiago, Chile. This role involves delivering friendly support via voice calls and chat, ensuring customers from Spanish-speaking regions feel valued. Candidates should have a year of remote experience and be fluent in both Spanish and English. The company offers a competitive salary, a...

About Motion Given the speed of AI advancement, we operate under two assumptions about the future of work: 1. AI will do 100x more work over the next decade 2. Humans will always be needed for oversight, strategy, and the toughest decisions To manage this future, there must be a system that lets a single human manage 100x more work, done by both AI and people. That’s what we’re building at...

Overview Company Description: HR Profile Job Description: Customer Success Specialist (B2B SaaS – Fintech) Remote LATAM Responsibilities - Retention & NRR Optimization: Analyze churn signals and execute turnaround strategies to maximize customer lifetime value. - Strategic Account Leadership: Act as the senior point of contact for key accounts, aligning expectations, outcomes, and long-term...

Helping people comes naturally to you—and you can do it seamlessly in both Spanish and English. If you’re ready to bring your communication skills, empathy, and problem-solving mindset to a global team, we’d love to meet you. What You’ll Do As a Spanish-English Customer Support Associate, you’ll assist customers from Spanish-speaking regions through voice calls and live chat. You’ll answer...

A customer support service provider is seeking a Spanish-English Customer Support Associate to assist customers via voice calls and live chat. In this remote role, you will resolve concerns and create positive customer experiences, requiring strong bilingual communication skills and prior customer service experience. You'll collaborate with your team to improve processes and represent the brand...